Personal Data

Introduction

Bambino Mio Ltd takes its obligations to protect your personal data very seriously and has taken steps to ensure compliance with the provisions of the EU General Data Protection Regulation (GDPR).

This Policy sets out the principles governing our use of your Personal Data. In buying the products available on our website and by using the site generally, you agree to the principles set out below.

If you have purchased from our website or signed up to our newsletter, we will notify you of any material modifications by sending you an email to the email address associated to you unless you have unsubscribed from all email communications. All changes to this Privacy Policy automatically take effect on the sooner of the day you use our website and/or Services, or 30 calendar days after they are initially posted on our website. Your use of our website and/or Services following the effective date of any modifications to this Privacy Policy will constitute your acceptance of the Privacy Policy, as modified.

What Personal Data Do We Collect?

When you use our website, we will ask you to provide certain data, such as your contact details and demographic information. We may supplement the information that you provide with information we receive from our Service Providers, advertising networks, analytics providers, search information providers and/or other third parties. The personal information we collect might include your name, address, email address, IP address, country, language, telephone number, your baby’s due date/D.O.B, browser and device information and information regarding what pages are visited and when. You may provide this information by filling in forms on our website or by corresponding with us via telephone, email or LiveChat. If you purchase a product from us, your credit/debit card information is not held by us or stored, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

How Is Your Personal Data Used?

We may use your information to:


  • Process orders that you have submitted;
  • Deal with entries into a competition;
  • To carry out our obligations arising from any contracts entered into by you and us;
  • Seek your view or comments on the services and products we provide;
  • Notify you of changes to our services;
  • Send you communications which you have requested and that may be of interest to you – these may include exclusive offers, news, surveys and events from Bambino Mio. This will be conducted upon your documented consent;
  • Measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you, which may be based on your activity on our website;
  • Make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them, which may be based on your activity on our website;
  • Process a job application;
  • Personalise your use of the website;
  • Administer our site and for internal business administration and operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • As part of our efforts to keep the site safe and secure.

We also process usage data in an anonymized form for statistical purposes and to improve our website.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who Has Access To Your Information?

We will not sell or rent your information to third parties and we will not share your information with third parties for marketing purposes.

We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you marketing emails). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the Bambino Mio network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

When you are using our secure checkout pages, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us at enquiries@bambinomio.com.

Accuracy Of Information And Updating Your Information

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information or by contacting us at enquiries@bambinomio.com.

We will not contact you for marketing purposes by telephone or email unless you have given your prior consent. You can change your marketing preferences at any time by contacting us at enquiries@bambinomio.com.

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at enquiries@bambinomio.com, or write to us at: Bambino Mio Ltd, 12 Staveley Way, Brixworth, Northampton, NN6 9EU, United Kingdom.

You have the right to ask for a copy of the information Bambino Mio hold about you.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you and improve the service we provide to you. We may also use your personal information to detect and reduce fraud and credit risk.

Links To Other Websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website (www.bambinomio.com)‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please ask your parent/guardian's permission beforehand whenever you provide us with personal information.

Transferring Your Information Outside Of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review Of This Policy

We keep this Policy under regular review. This Policy was last updated on 24 May 2018.

Cookies

What is a cookie?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Why do we use cookies?

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Currently, we use cookies on this website to count the numbers of visitors and understand how to serve our visitors and customers better. We may install and use various plugins or extensions that help enrich the experience of using this website, and which may also use additional cookies, to, for example, monitor how successful each plugin or extension is, or further count the number of times a plugin or extension is used. In this way, those providers can measure the effectiveness of their solutions and make changes to improve their products.

We use Google Analytics to analyse the use of this website. Google Analytics generates anonymous statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html

Below is a full list of cookies that we currently use on this website at the time of writing this update:

__utma, __utmb, __utmc, __utmz = from Google Analytics. These cookies are installed in a visitor's web browser when they agree to have cookies stored on their web access device. These cookies are used to collect information about how visitors use our website. We can then use the resulting data to generate reports that can help us improve the website experience. These cookies collect data anonymously; the resulting information allows us to identify the number of visitors who have come to the website, where visitors have come from, and which web pages visitors viewed while on our website.

Joomla session cookies (for example: ddfd5b8e2eb21abeda21d8f744ea3c4a) = cookies that are part of Joomla website Content management System (CMS) for this installation, normally automatically installed into a visitor's web browser when visiting this website. The cookies are active only for the current session, and are deleted when the web browser is closed. If you choose not to accept cookies, then only the standard Joomla session cookie will load and be active until you close your web browser, the website will not function as intended and some facilities will be unavailable.

Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking: "Tools" > "Internet Options" > "Privacy", and selecting "Block all cookies" using the sliding selector. This choice will, however, have a negative impact upon the usability of many websites, including this one.

Most browser companies provide instructions on disabling cookies on their web sites. The most popular browser companies are listed below;

  • Google Chrome
  • Microsoft Internet Explorer
  • Microsoft Edge
  • Mozilla Firefox
  • Apple Safari (OS X) (Apple Mac, etc)
  • Apple Safari (IOS) (iPhone, iPad)
  • Google Android

You can learn more about cookies at AboutCookies.org

We use cookies only to store information such as your username and your session identifiers to enable us to shortcut your access to the Site. We will only read cookies from your cookie file placed there through your web browser's interaction with the Site.

Security

Personal Data

When you give us personal information, we endeavour to all reasonable take steps to ensure that it’s treated securely. Any sensitive information (such as credit/debit card details) is encrypted and protected with 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the in the search bar of web browsers such as Google Chrome.

While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. You accept the inherent security implications of dealing online over the Internet and will not hold us responsible for any breach of security unless we have been negligent or in wilful default. Once we receive your information, we make our best effort to ensure its security on our systems.

Communications

Communications

In the case of communications by e-mail you should note that as e-mails are not currently encrypted (and may therefore be intercepted by third parties) and as the identity of the sender cannot be confirmed you must NOT provide your security details by e-mail and should avoid providing any Personal Data to us by e-mail. We will not provide Personal Data to you by e-mail.

When you use the site, we will ask you to provide certain data, such as your contact details and demographic information. We may supplement the information that you provide with information we receive from our Service Providers and/or other third parties.

In the event that you wish to see a copy of your Personal Data held by us please write to: The Data Protection Officer, Bambino Mio Ltd, 12 Staveley Way, Brixworth, Northampton, NN6 9EU, United Kingdom.

We will amend or delete any Personal Data relating to you which is found to be incorrect or not relevant in accordance with the Act. If you are aware of any changes that should be made to your Personal Data please notify us on +44 (0) 1604 883 777 or enquiries@bambinomio.com as soon as possible.