STANDARD SHIPPING (USA):
A standard shipping charge of $6.99 (USD) is applied to orders delivered within the United States. We aim to deliver all orders within 7-12 working days. This shipping service is not tracked.
Tracked shipping to the above territories is free on all orders over the value of $75.*
While we endeavor to meet such time scales, we do not undertake to dispatch products and/or commence Services by a particular date or dates and shall not be liable to you in respect of delays or failure to do so. Bambino Mio cannot be responsible for delays in product shipping as a result of circumstances beyond the company's control.
If you refuse or fail to take delivery of Products provided in accordance with these Terms, Bambino Mio cannot be held liable for any risk of loss or damage to the Products.
STANDARD DELIVERY (WORLDWIDE)
We ship all over the world via our Rest of the World site www.bambinomio.com. If you wish to place an order please use the country selection in the top right hand corner of this webpage to select your country. All prices and delivery times are available at checkout. If your country of residence is not listed, please contact us at email@example.com or complete our contact us form.
ORDER CANCELLATIONS & AMENDMENTS
We’re really quick at picking and packing your order to dispatch once it’s been placed, which means we can’t make any changes to the order details, shipping addresses or payment methods.
Can I still purchase your products?
Yes, following Brexit you can still buy products from our website.
Is the cost of my order be affected by Brexit?
No, Bambino Mio will continue to offer quality products at reasonable prices with no additional taxes or duties. The price you see at the checkout is the final cost of your order with all duties included.
Will my order be delayed due to Brexit?
Currently there are no delays to delivery times. We have put several measures in place to avoid any impact on your delivery time and in the unlikely event your order is affected, we will communicate any delays to you as soon as possible.
REFUNDS, RETURNS & EXCHANGES
If you would like to return a product purchased directly from us for a refund or exchange, please contact firstname.lastname@example.org with your inquiry and reason for return.
Bambino Mio will refund or exchange any product purchased directly from its online store providing products are in saleable condition and within 45 days of purchase (proof of purchase is required). You can expect a refund within 4-7 working days of Bambino Mio receiving your return.
When returning products we advise you obtain a proof of postage. Bambino Mio cannot accept responsibility for returned items that are lost/damaged in the mail.
Please note, due to the nature of the product if the product has been washed or worn the item is deemed ‘not saleable.’
If there is a problem with your order for which Bambino Mio are responsible please email email@example.com
RETURNING OR EXCHANGING DAMAGED OR FAULTY PRODUCTS
Bambino Mio will exchange or replace any damaged or faulty products covered by our guarantee. View our guarantee to see full details.
Bambino Mio can only replace products which have been purchased directly from its online store at www.bambinomio.com.
If products are damaged or a manufacturing fault has been identiﬁed Bambino Mio will pay for the products to be returned.
If you believe your products to be faulty please contact us at firstname.lastname@example.org
PRODUCTS PURCHASED FROM THIRD PARTIES
Any products purchased from third parties must be returned to third parties.
Bambino Mio can offer help and advice on how to use products or help determine if there is any damage or manufacturing faults. However, if appropriate a refund / replacement can only be obtained from the original seller.