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We accept payment by credit/debit card. We accept the following cards: Visa, Visa Electron, Mastercard, Maestro and American Express.
Your card will be charged once you have reached the final billing page at the checkout. We will immediately contact your bank or card issuer for authorisation to take payment from your account.
We take your security very seriously, therefore your details are safe with us. We also take fraud seriously too, so all credit/debit card holders are subject to validation and authorisation by both us and the card issuer.
We accept payment by PayPal. To pay with PayPal, you need to set up a PayPal account on the PayPal website. It only takes minutes to open a PayPal account and it's free.
As soon as your PayPal account is set up, you will be able to complete your order using PayPal as your method of payment. When selecting this option at the checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to Bambino Mio.
All transactions made via PayPal are subject to the PayPal user agreement which can be found here.
Klarna is the provider of payment services to more than 90,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments
PAY LATER (30 DAYS AFTER DELIVERY)
PAY IN 3 (3 INTEREST FREE PAYMENTS)
Pay in 3 from Klarna allows you to pay for your Bambino Mio order over time instead of all at once. Klarna gives you the flexibility of spreading your payments into 3 equal interest-free amounts when your basket is over £35 and under £1000. Your first payment is charged when you place your order, each subsequent payment is automatically charged after 30 days and 60 days. Find out more about Klarna at www.klarna.com/uk/smoooth
To use a Klarna payment method you need to:
Shop Bambino Mio as normal. When you get to the checkout select either PAY LATER or PAY IN 3 as your payment method. Place your order and you're done! Once your order has been confirmed, you'll receive an email from Klarna within two days with instructions on how to pay for your order.
If you have chosen to pay by PAY LATER, you will have 30 days to complete your payment online, at your convenience, with no extra cost. You can pay via credit or debit card at www.klarna.com/uk
If you have chosen to pay by PAY IN 3, your first payment is charged when you place your order and each subsequent payment is automatically charged after 30 days and 60 days.
No - neither Klarna or Bambino Mio run credit searches against you that could impact your credit rating. Klarna may run enquiries, however these wonít affect your credit scoring.
No - you do not need to sign up for a Klarna account to make a purchase.
Although PAY LATER is widely promoted it is not always universally available. The PAY LATER method is automatically generated by algorithms that are dependent upon a number of factors including amount of order, the online store, previous order history and item availability. Alternatively, you are able to complete your order by paying by credit or debit card at the checkout.
If you are experiencing trouble choosing Klarna as your payment method, it could be due to one of the following reasons:
*Please note that Klarna is an independent payment company and Bambino Mio have no influence over whether your payment with Klarna is accepted. If you have any trouble with using Klarna as your payment method, please contact Klarna Customer Service at www.klarna.com/uk/about-us/contact
If you haven't received your payment email from Klarna, please check your junk email folder. If this does not resolve your enquiry, please contact Klarna Customer Service at www.klarna.com/uk/customer-service
*Please note the sender of the email is Klarna and not Bambino Mio.
Klarna will cancel your outstanding amount due once your order has been cancelled. If you return an order, a refund will be processed as normal and your payment will be refunded by Klarna.
Don't worry, Klarna will send you a reminder email two days before your payment is due. If your payment is overdue you will also receive a text message and letter reminding you to make payment.
If you still have further questions about using Klarna please contact Klarna Customer Service at www.klarna.com/uk/customer-service† for a full list of FAQs and contact options.
DivideBuy interest free credit is available on products/services from £50 to £6000. Credit is available from 2 to 12 months. Credit offered is set by the retailer.
Yes. A credit check is performed to assess your eligibility and affordability. DivideBuy also has a quick check service so you can assess your eligibility for DivideBuy credit that will not affect your credit file.
Payment is collected via a Continuous Payment Authority (CPA). This method uses your long card number, expiry date and three digit CV2. Payments will be collected automatically on the date your instalment is due.
To guard against fraudulent applications, we are only able to deliver goods to your home address.
The first step is to contact the retailer directly to cancel your order. If you have already received your order, you’ll need to arrange for it to be returned using the retailer’s returns process. The retailer will then contact us to confirm your order has been returned, so we can issue a refund and cancel your credit agreement.
We’re sorry that your application was declined. Unfortunately, we have no influence over the credit decision and we’re unable to find out why your application was denied. DivideBuy is not permitted to share application information with us.
No. There are no APR or hidden charges. We do reserve the right to add late payment fees to your account in the event of you missing payments. This is all explained in your credit agreement before you electronically sign at the checkout process.
DivideBuy will need to approve any deliveries to addresses other than the application/billing address. Without their approval, we will not be able to ship to a different address as fraud prevention measures apply. To have goods delivered to another address, once you have placed your order and paid a first instalment, you need to contact DivideBuy directly who will then notify us of the changes.